About this role
EO, Quality Assurance Specialist at Ovation Healthcare. Location: Brentwood or United States. Role: generating reports, monitoring calls, analyzing data Requirements: Contact-center quality assurance experience (1+ years preferred) or 3+ years as a call center agent; skilled in call monitoring, reporting, data analysis, and QA processes; familiar with VoizTrails, Five9, Windows, and Microsoft Office; HS/GED required. Category: Quality Assurance Seniority: Entry Level Tools: VoizTrails, Five9, Windows, Microsoft Office Commitment: Part Time Workplace: Remote Languages: English