About this role
Software Support Specialist at Independent Financial Group LLC. Location: San Diego, California, United States. Role: providing support, creating tickets, writing documentation Requirements: Provide first-line software support and training for advisor-facing systems; strong written/verbal communication, customer service, problem-solving, and attention to detail. Bachelor's degree preferred; 1–2 years customer service experience preferred. Category: Customer Service Seniority: Entry Level Tools: Freshservice Commitment: Full Time Workplace: Onsite Languages: English