About this role
Technical Support Specialist at Relx. Location: Alpharetta, Georgia, United States. Role: troubleshooting issues, configuring systems, training customers Requirements: Associate degree or equivalent, 2+ years customer service/technical support and 2+ years law enforcement or RMS experience; experience with web-based enterprise software, troubleshooting, training, and networking. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Windows, HTML, XML, VPNs, Records Management Systems (RMS), DORS, RAR, Command Center, COMM server Commitment: Full Time Workplace: Onsite Languages: English