About this role
Customer Care Specialist II at Shamrock Foods Company. Location: Phoenix, Arizona, United States. Role: resolving issues, processing orders, managing cases Requirements: High school diploma/GED, 1+ year customer service or Level 1 experience, strong written/verbal communication, Microsoft Office proficiency, Salesforce/CRM experience preferred, flexible for weekends and holidays. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, Customer Relationship Management (CRM) Commitment: Full Time Workplace: Onsite Languages: English