About this role
Customer Support Specialist at splose. Location: Adelaide, South Australia, Australia. Role: managing chats, troubleshooting issues, coordinating imports Requirements: 1+ year SaaS customer support experience handling high-volume chat/ticket enquiries, billing/subscription issues, first-level technical troubleshooting, strong communication, attention to detail, and SLA adherence. Category: Customer Service Seniority: Entry Level Tools: Intercom, Slack, Jira, Confluence Commitment: Full Time Workplace: Onsite Languages: English