About this role
L2 Customer Support Specialist at ELCA Global Career site. Location: Ho Chi Minh City, Ho Chi Minh, Vietnam. Role: assisting customers, diagnosing issues, documenting issues Requirements: Bachelor's in CS/Telecommunications, 2+ years IT experience, strong English, technical/problem-solving skills, coaching ability; SQL/Kibana/Java/JS/Python and support tools are advantageous. Category: Customer Service Seniority: Entry Level Tools: SQL, Kibana, Java, JavaScript, Python, Atlassian, Zendesk, Salesforce, Dynamics 365 Commitment: Full Time Workplace: Hybrid Languages: English