About this role
Senior L2 Customer Services Specialist at ELCA Global Career site. Location: Ho Chi Minh City, Ho Chi Minh, Vietnam. Role: assisting customers, diagnosing issues, documenting issues Requirements: Bachelor's in CS/Telecommunication or related, 2+ years IT experience, proficient English, strong analytical and communication skills, ability to coach others; SQL/Kibana/Java/JavaScript/Python and support tools are nice to have. Category: Customer Service Seniority: Entry Level Tools: SQL, Kibana, Java, JavaScript, Python, Zendesk, Salesforce, Dynamics 365, Atlassian Commitment: Full Time Workplace: Hybrid Languages: English