About this role
CLEVELAND Specialist, Help Desk (Part-Time) – Information Technology (IT) at Jones Day. Location: Cleveland, Ohio, United States. Role: providing support, troubleshooting incidents, logging calls Requirements: Provide timely help desk support to lawyers and staff, log and troubleshoot incidents, fulfill service requests, document resolutions; bachelor's in computer technologies preferred; help-desk/IT support experience preferred; proficient with Microsoft Office, Microsoft Outlook, Windows 7/10; strong communication skills. Category: Information Technology Seniority: No Prior Experience Required Tools: Microsoft Office, Microsoft Outlook, Windows 7, Windows 10 Commitment: Part Time Workplace: Onsite Languages: English