About this role
Customer Care Specialist I at First Merchants. Location: Daleville, Indiana, United States. Role: handling calls, de-escalating situations, cross-selling products Requirements: High school diploma/GED and 1 year customer service experience required; banking experience preferred. Strong communication, active listening, computer and phone skills, de-escalation, and ability to cross-sell bank products. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English