About this role
Help Desk Support Specialist at Skidmore College. Location: Saratoga Springs, New York, United States. Role: Answering calls, Managing tickets, Updating knowledgebase Requirements: Associates degree required; BA/BS preferred. 1 year call center or related IT support; proficient in Windows, macOS, Microsoft Office; strong customer service and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Microsoft Office, Mobile Devices, Networking Commitment: Full Time Workplace: Onsite Languages: English