About this role
Support & Success Specialist (x2) at Pulse Labs AI, Inc.. Location: Brazil. Role: monitor tickets, review videos, refine processes Requirements: 2+ years in customer or panelist support, video QA, or related roles. Experience with CRM/ticketing (HubSpot preferred). Strong attention to detail in audio/video review. Excellent English (written and spoken). Able to manage multiple priorities. Category: Customer Service Seniority: Mid Level Tools: HubSpot, JIRA, Trello Commitment: Contract Workplace: Remote Languages: English