About this role
Member Support Specialist at Medical Guardian. Location: United States or Arizona or Delaware or Florida or Georgia or Kentucky or Kansas or Massachusetts or Maryland or Michigan or New Jersey or New Mexico or Nevada or Ohio or Pennsylvania or South Carolina or Idaho or Illinois or North Carolina or Tennessee or West Virginia or Utah or Texas. Role: answering calls, troubleshooting devices, documenting accounts Requirements: High school diploma required (associate or bachelor’s preferred), 2+ years member-facing/call center experience desired, computer proficiency, strong communication and active listening, ability to de-escalate, must be U.S. work-authorized and resident in specified states, home workspace required. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English