About this role
Snap Assistance Specialist at Food Bank for the Heartland. Location: Omaha, Nebraska, United States. Role: providing support, documenting interactions, resolving issues Requirements: Provide empathetic SNAP application guidance via phone/email, document cases in Oasis Insight Services, maintain confidentiality, and collaborate on process improvements. HS diploma/GED required; 1+ year customer service preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Oasis Insight Services Commitment: Full Time Workplace: Remote Languages: English