About this role
IT Service Desk Specialist at AppsFlyer. Location: Herzliya, Israel, Israel. Role: Provide support, Troubleshoot issues, Onboard users Requirements: 2+ years in IT service desk; macOS/Windows; strong customer service; familiarity with AI tools; experience with MDM and IAM; English fluency Category: Information Technology Seniority: Mid Level Tools: macOS, Windows, Google Meet, Zoom, Zoom Rooms, Neat, MDM (Kandji, Intune), Okta, G-Suite, Slack, AI tools (Claude, Gemini, GPT) Commitment: Full Time Workplace: Onsite Languages: English