About this role
Workforce Specialist at Black Box Careers. Location: Plano, Texas, United States. Role: maintaining records, generating reports, coordinating mobilization Requirements: Bachelor's degree in business/operations/engineering, 1+ years WFM or operations planning experience, experience supporting 24/7 mission-critical environments, analytical/modeling skills (Microsoft Excel, SQL), WFM platform experience (Kronos/UKG, NICE, Workday), familiarity with ITIL. Category: Business Operations Seniority: Entry Level Tools: Microsoft Excel, SQL, Kronos/UKG, NICE, Workday, ITIL Commitment: Full Time Workplace: Onsite Languages: English