About this role
(Senior) Technical Specialist (all genders) at init AG. Location: Berlin, Berlin, Germany. Role: Support users, Analyze tickets, Document knowledge Requirements: Experience in 1st/2nd level IT support, ITIL, Agile; degree in Informatics or Business Informatics or equivalent vocational training with 5+ years IT support. Category: Information Technology Seniority: Senior Level Tools: Jira, Confluence, Miro, ITIL, AI chatbots Commitment: Full Time, Part Time Workplace: Hybrid Languages: German, English