About this role
Remote Collections Specialist at ADT. Location: Jacksonville, Florida, United States. Role: resolving calls, negotiating payments, handling billing Requirements: Minimum 1 year first‑party collections experience, high school diploma, strong negotiation and multi‑screen PC skills, ability to handle inbound/outbound billing calls, meet goals, and have high‑speed wired internet for remote work. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English