About this role
Guest Support Specialist at ibex. Location: Greater Portmore, Saint Catherine, Jamaica. Role: resolving issues, handling calls, documenting notes Requirements: High school diploma or equivalent preferred; 6+ months customer service experience required (up to 3 years preferred); passion for beauty products; strong communication, typing (35 wpm), and computer skills; ability to pass internal assessments. Category: Customer Service Seniority: Entry Level Tools: phone system, Microsoft Windows, CRM ticketing systems, e-mail Commitment: Full Time Workplace: Onsite Languages: English