About this role
Customer Support Specialist at Diligent Corporation. Location: Galway or London. Role: handling calls, diagnosing issues, documenting transactions Requirements: Bilingual Portuguese/English, 2+ years phone-based software/technical support, working knowledge of Windows OS, strong communication and problem-solving, experience with CRM/Salesforce a plus. Category: Customer Service Seniority: Entry Level Tools: Windows, CRM, Salesforce Commitment: Full Time Workplace: Hybrid Languages: Portuguese, English