About this role
სერვის-დესკის სპეციალისტი at TBCBANK. Location: Tbilisi, Tbilisi, Georgia. Role: answering calls, logging incidents, resolving issues Requirements: 3+ years IT support/service desk experience, knowledge of incident/request management (ITIL 4), technical diagnostic skills, strong customer communication, priority management, and comfort using AI and modern technologies. Category: Information Technology Seniority: Mid Level Certifications: itil 4 Commitment: Full Time Workplace: Onsite Languages: Georgian