About this role
Customer Experience Specialist at Guidde. Location: Tel Aviv, Tel Aviv District, Israel. Role: delivering support, driving improvements, building documentation Requirements: 2+ years SaaS customer support, native-level English, strong troubleshooting and communication skills, customer empathy, product curiosity, ability to work independently. Category: Customer Service Seniority: Entry Level Tools: Intercom, JIRA, HubSpot Commitment: Full Time Workplace: Hybrid Languages: English