About this role
Technical Support Specialist at Ingram Content Group. Location: La Vergne, Tennessee, United States. Role: providing support, documenting issues, escalating issues Requirements: High school diploma,1+ year call center/customer service experience,1+ year supporting software/hardware/network and operating systems,Zendesk and Excel experience preferred,strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: iPage, CoreSource, Zendesk, Microsoft Excel, FTP Commitment: Full Time Workplace: Onsite Languages: English