About this role
Patron Service Specialist at City of Cedar Rapids, IA. Location: Cedar Rapids, Iowa, United States. Role: greeting patrons, assisting patrons, promoting services Requirements: Provides proactive customer service, reader advisory, ILS/POS support, assists with digital content (Overdrive, Kanopy, RBDigital), Microsoft Office/Windows help; 2 years customer service experience and bachelor’s degree preferred. Category: Customer Service Seniority: Entry Level Tools: Overdrive, Kanopy, RBDigital, Windows, Microsoft Office, ILS, POS Commitment: Full Time Workplace: Onsite Languages: English