About this role
EHR Support Specialist at CONNECTICUT INSTITUTE FOR COMMUNITIES INC. Location: Danbury, Connecticut, United States. Role: providing support, troubleshooting issues, training staff Requirements: Provide frontline EMR (eClinicalWorks) support, troubleshoot and escalate issues, maintain ticketing (Zendesk), deliver training, ensure EMR compliance, and participate in upgrades and implementations. Category: Information Technology Seniority: Mid Level Tools: eClinicalWorks (eCW), EMR, Zendesk, Spher platform Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Portuguese