About this role
Technical Customer Support Specialist Level I (Night Shift) at Embed. Location: Quezon City, Metro Manila, Philippines. Role: providing support, troubleshooting issues, documenting tickets Requirements: 3+ years in customer/technical support, strong troubleshooting and communication, experience with ticketing/CRM systems, ability to mentor others and work independently. Category: Customer Service Seniority: Mid Level Tools: CRM, ticketing tools, knowledge base Commitment: Full Time Workplace: Onsite Languages: English