About this role
Spezialist:in Contact-Center Voice at Enercity. Location: Hannover, Niedersachsen, Germany. Role: designs routing, integrates systems, drives omnichannel Requirements: Experience with cloud-based voice systems, VoIP/SIP, contact-center tech, and omnichannel routing; strong integration with CRM/Backend systems; analytical mindset and collaboration skills. Category: Information Technology Seniority: Senior Level Tools: VoIP, SIP, CRM, Zendesk, Cloud-based Contact Center, AI-based Dialog Systems Commitment: Full Time Workplace: Onsite Languages: German