About this role
Specialist, CX Digital Transformation at Bcaa. Location: Burnaby, British Columbia, Canada. Role: analyzing journeys, delivering insights, optimizing experiences Requirements: Degree or diploma in a related field,5+ years CX/digital analytics experience,proficiency with GA4,Glassbox,Qualtrics and CMS,ability to translate data into recommendations and measure impact. Category: Product Management Seniority: Senior Level Tools: Google Analytics (GA4), Glassbox, Qualtrics, Voice of the Customer (VoC), CMS Commitment: Full Time Workplace: Hybrid Languages: English