About this role
IT Support Specialist at Furniture Marketing Group Inc. Location: Plano, Texas, United States. Role: providing support, troubleshooting issues, managing accounts Requirements: Provide Tier 1/2 technical support for Windows and macOS, troubleshoot hardware/software/network issues, manage user accounts (Active Directory/Azure AD), support Microsoft 365 apps, and create documentation. Help-desk experience preferred. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Azure AD, VMware, Windows Server Certifications: comptia a+, microsoft: modern desktop administrator associate, itil Commitment: Full Time Workplace: Onsite Languages: English