About this role
IT Infrastructure Support Specialist at Nb. Location: Tokyo or Japan or Asia. Role: supporting end-users, resolving issues, coordinating coverage Requirements: Provide high-quality end-user IT support across Asia; advanced Windows 11 and Microsoft 365 desktop support, Citrix, Microsoft Teams/Outlook mobile support, network fundamentals (TCP/IP, DNS, DHCP); English required, Japanese preferred; flexible hours with occasional late-night work. Category: Information Technology Seniority: Mid Level Tools: Windows 11, Microsoft 365, Citrix, Microsoft Teams, Microsoft Outlook, TCP/IP, DNS, DHCP Commitment: Full Time Workplace: Hybrid Languages: English, Japanese