About this role
Call Center Specialist at Collin College. Location: Celina, Texas, United States. Role: answering calls, assisting students, documenting calls Requirements: Associate degree and 2 years related experience (or equivalency); experience with Banner, Global, and Cisco Agent Desktop preferred; knowledge of federal/state financial aid and veterans benefits; strong communication and critical thinking skills. Category: Customer Service Seniority: Entry Level Tools: Banner, Global Core, Cisco Agent Desktop Commitment: Full Time Workplace: Onsite Languages: English