About this role
Customer Experience Specialist at Lbank. Location: Middletown, Connecticut, United States. Role: answering calls, resolving issues, processing accounts Requirements: Provides phone-based customer service, account maintenance and problem resolution; strong communication and de-escalation skills; familiarity with bank products/regulations preferred; proficient with Outlook, Microsoft and Insight; ability to lift 25 lbs and travel. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft, Insight Commitment: Full Time Workplace: Hybrid Languages: English