About this role
Computer Support Specialist at Galapagos Federal Systems, LLC. Location: Austin, Texas, United States. Role: providing support, troubleshooting hardware, maintaining systems Requirements: Active Secret clearance, IAT II certs, 4+ years desktop/Tier II/III support experience, strong Windows and enterprise software knowledge, ITSM/ticketing proficiency, and experience with NIPRNET/SIPRNET and remote access technologies. Category: Information Technology Seniority: Mid Level Tools: Remedy, ITSM, Microsoft Windows, Microsoft Office, Microsoft Outlook, Microsoft Outlook Web Access, Jabber, DCO Connect, Google Earth, VPN, AirCards, CAC, Smart Card, NIPRNET, SIPRNET, IAM, Army Golden Master Certifications: secret, iat ii, ms desktop support technician Commitment: Full Time Workplace: Onsite Languages: English