About this role
Patient Relations Specialist at Virginia Mason Franciscan Health. Location: Tacoma, Washington, United States. Role: addressing concerns, facilitating resolution, documenting complaints Requirements: Bachelor's or 5 years related experience; minimum 3 years risk management/patient safety experience; minimum 2 years supervising staff or vendors; strong interpersonal and conflict-resolution skills; knowledge of patient rights and policies. Category: Customer Service Seniority: Mid Level Commitment: Temporary Workplace: Onsite Languages: English