About this role
Help Desk Support Specialist at DuraServ. Location: Coppell, Texas, United States. Role: resolving issues, managing onboarding, documenting procedures Requirements: 3+ years supporting Windows OS, Microsoft Azure, and Microsoft 365/Office 365; Tier II support experience; hands-on Azure VM and networking experience; proficiency with ticketing and remote support tools; strong documentation and user onboarding skills. Category: Information Technology Seniority: Mid Level Tools: Windows OS, Microsoft Azure, Microsoft Azure Virtual Machines, Microsoft Office 365, Microsoft 365, Microsoft Dynamics 365 Certifications: az-104, ms-900 Commitment: Full Time Workplace: Onsite Languages: English