About this role
Network Support Specialist at Lumos. Location: High Point or United States. Role: troubleshooting issues, documenting interactions, monitoring outages Requirements: 1–3 years technical or customer support experience, HS diploma, ability to troubleshoot IPTV/POTS/DSL/fiber, proficiency with computer/email and Microsoft Office, strong problem-solving and communication skills. Category: Information Technology Seniority: Entry Level Tools: IPTV, POTS, DSL, fiber-to-the-premise broadband, Microsoft Office, email applications, service database Commitment: Full Time Workplace: Remote Languages: English