About this role
Energy Specialist at Octopus Energy. Location: Ancarano or Ascoli Piceno or Fermo or San Benedetto del Tronto or Teramo. Role: assisting customers, resolving issues, managing cases Requirements: Customer-facing role requiring strong communication, empathy, judgement and problem-solving; comfortable using technology (portals, WhatsApp) to manage customer cases end-to-end. No prior energy experience required; full-time position. Category: Customer Service Seniority: No Prior Experience Required Tools: WhatsApp Commitment: Full Time Workplace: Onsite Languages: Italian