About this role
Call Center Specialist at The Christ Hospital Health Network. Location: Cincinnati or Ohio. Role: answering calls, scheduling appointments, managing records Requirements: High school diploma or equivalent; 1–3 years customer service experience required; medical office and scheduling experience preferred; proficiency with EPIC/EMR and Microsoft Outlook/Word/Excel; strong verbal, customer service, analytical, and HIPAA-compliant skills. Category: Customer Service Seniority: Entry Level Tools: EPIC, Electronic Medical Records (EMR), Microsoft Outlook, Microsoft Word, Microsoft Excel, Practice Management System, telephone system, copier, fax, postage equipment Commitment: Full Time Workplace: Onsite Languages: English