About this role
Onboarding at Nsight Health. Location: United States. Role: conducting onboarding, troubleshooting devices, documenting interactions Requirements: AI fluency, patient education and empathy, high-volume call handling (~100/day), troubleshooting basic device/technical issues, EHR documentation, strong verbal communication and organization. Category: Customer Service Seniority: Entry Level Tools: Claude, ChatGPT, Electronic Health Record (EHR) Commitment: Full Time Workplace: Remote Languages: English