About this role
IT Service Desk Specialist (m/f/d) - Augsburg at IGEL Technology. Location: Augsburg, Bavaria, Germany. Role: troubleshooting issues, managing tickets, providing support Requirements: Completed IT training or up to 1 year IT experience; skilled with Windows 10, iOS, Linux/macOS; Office 365 apps; ServiceNow/ITSM experience; German and English proficiency; customer-service oriented. Category: Information Technology Seniority: Entry Level Tools: Windows 10, iOS, Linux, macOS, Microsoft Teams, OneDrive for Business, SharePoint, Outlook, ServiceNow Certifications: itil Commitment: Full Time Workplace: Onsite Languages: German, English