About this role
L1 Support Specialist at Crystal Intelligence. Location: Warsaw or Kyiv or Bucharest or Kraków. Role: responding inquiries, triaging tickets, documenting interactions Requirements: 2+ years customer support experience, strong English, proficiency in Ukrainian and/or Russian, computer literate with reliable internet, technical curiosity and willingness to learn, flexible for occasional weekend shifts. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Jira, RESTful APIs, Linux Ubuntu, browser DevTools Commitment: Full Time Workplace: Remote Languages: English, Ukrainian, Russian