About this role
988 Call Center Specialist - PM at DuPage County Health Department, IL. Location: Wheaton, Illinois, United States. Role: Provide support, De-escalate crises, Develop plans Requirements: Bachelor's degree in psychology, social work, or related field; 2+ years experience with chronically mentally ill populations; equivalent training/experience. Category: Customer Service Seniority: Mid Level Tools: EHR, Call management software, Chat/text management software Commitment: Full Time Workplace: Onsite Languages: English