About this role
Collection Recovery Sr Specialist at Citizens Financial Group, Inc.. Location: Irving, Texas, United States. Role: fielding calls, assisting staff, driving improvements Requirements: Experience in collections/recovery, strong oral communication, data entry, decision-making, familiarity with digital phone systems, and ability to work production-driven environments. Category: Customer Service Seniority: Entry Level Tools: MSP/Black Knight, Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Hybrid Languages: English