About this role
Bilingual Customer Support Specialist at Procare Solutions. Location: Atlanta, Georgia, United States. Role: supporting clients, troubleshooting issues, documenting communications Requirements: Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience. Category: Customer Service Seniority: Mid Level Tools: SQL, DevExpress, ChildPlus, VOIP, API Commitment: Full Time Workplace: Hybrid Languages: English