About this role
Customer Support / Retention Specialist at Paynada. Location: Jacksonville or United States. Role: answering calls, installing equipment, retaining accounts Requirements: Handle high-volume inbound/outbound support calls, deploy and reprogram equipment, review CRM files, create POS/VAR sheets, provide merchant support and retention. Requires 2+ years in merchant services and technical/customer support; Associate's preferred; Microsoft Office proficiency; willingness for after-hours and hybrid work. Category: Sales Seniority: Entry Level Tools: CRM, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English