About this role
Customer Support / Retention Specialist at Paynada. Location: Dallas or United States. Role: answering calls, making calls, retaining accounts Requirements: Must be located in Dallas, TX with recent merchant services experience. Minimum 2 years in merchant services and 2 years in technical/customer support; retention experience preferred. Strong verbal/written communication, customer service, organizational, analytical skills; Microsoft Office proficiency; willingness for after-hours and hybrid work. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Office Suite Commitment: Full Time Workplace: Hybrid Languages: English