About this role
Service Desk Specialist - PCD at Getnet. Location: São Paulo or Porto Alegre. Role: resolving incidents, supporting users, documenting knowledge Requirements: Provide technical user support, record and resolve incidents and requests, work with systems, access, networks and corporate tools, maintain SLAs and knowledge base; IT service desk experience required. Category: Information Technology Seniority: Entry Level Tools: ITSM, ITIL, LinkedIn Learning, o'Reilly, Ástex Commitment: Full Time Workplace: Onsite Languages: Portuguese