About this role
Computer User Support Specialist - Journeyman (Day Shift, Tue - Sat, 7:00 AM - 3:30 PM) at The One 23 Group Inc.. Location: Fort Lee, Virginia, United States. Role: providing support, troubleshooting hardware, managing tickets Requirements: Tier 2 IT support for Windows/Mac/Linux/Unix/Chrome/Android, Active Directory/DHCP/DNS, Microsoft Office/SharePoint, ticketing systems; DoD 8570.1 IAT II baseline required, associate's or HS/GED+3yrs experience. Category: Information Technology Seniority: Mid Level Tools: Windows, MacOS, Linux, Unix, Chrome, Android, Defense Enterprise Provisioning Online (DEPO), Active Directory, DHCP, DNS, Microsoft Office Suite, Microsoft SharePoint, BMC Remedy, ServiceNow, SolarWinds, Ivanti Certifications: dod 8570.1 iat ii, microsoft managing modern desktops, m365 fundamentals, itil training Commitment: Full Time, Contract Workplace: Onsite Languages: English