About this role
IT Support Specialist at Hana Technologies, Inc.. Location: Solon, Ohio, United States. Role: troubleshooting hardware, deploying devices, administering accounts Requirements: Associate's degree or equivalent, 2+ years help desk/desktop support, experience with Windows 11 and Microsoft 365, IT ticketing systems, strong customer service and problem-solving; CompTIA or Microsoft fundamentals preferred. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Microsoft 365, Active Directory Certifications: comptia a+, network+, microsoft fundamentals Commitment: Full Time Workplace: Onsite Languages: English