About this role
SMB Product Specialist, Core (Hybrid) at Homebase. Location: Houston, Texas, United States. Role: delivering support, guiding customers, investigating issues Requirements: 1+ years customer-facing support experience; strong written/verbal communication, critical thinking, CRM/ticketing familiarity (Zendesk/Salesforce/Intercom), fast product learning, and comfort using AI tools. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce, Intercom Commitment: Full Time Workplace: Hybrid Languages: English