About this role
Product Support Specialist I at Xplor. Location: Louisville or United States. Role: answering questions, troubleshooting issues, documenting interactions Requirements: 2+ years technical/customer support experience in SaaS, omnichannel support, Microsoft Office proficiency; strong communication, analytical skills, remote work experience, QuickBooks/Salesforce a plus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, QuickBooks, Salesforce Commitment: Full Time Workplace: Remote Languages: English